Privacy Policy

1. Introduction

At ConvoFlow.ai ("we", "our" or "the Company"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our website and services (collectively, "the Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide to us directly when:

• Create an account (name, email, password)
• Use the Service (settings, preferences)
• Contact us (messages, inquiries, support requests)
• Participate in surveys or promotions
• Subscribe to newsletters

2.2 Automatically Collected Information

When you access or use the Service, we may automatically collect:

• Log information: IP address, browser type, pages visited, access time
• Device information: Device type, operating system, unique identifiers
• Usage data: Interactions with the Service, features used, time of use
• Cookies and similar technologies: See our Cookie Policy for more information

2.3 Third Party Information

We may receive information about you from third parties, such as analytics service providers, social networks (if you connect your account) and business partners.

3. How We Use Your Information

We use the information collected to:

• Provide and maintain the Service: Process transactions, authenticate users, maintain your account
• Improve the Service: Analyze usage, develop new features, optimize performance
• Communicate with you: Send updates, notifications, respond to inquiries
• Personalize your experience: Tailor content and recommendations to your preferences
• Marketing and promotions: Send information about new products and services (you can unsubscribe at any time)
• Security and fraud prevention: Detect, prevent and respond to fraudulent or illegal activities
• Legal compliance: Comply with legal obligations and enforce our terms

4. Contact

If you have questions, comments or concerns about this Privacy Policy or our data practices, you can contact us:

We will do our best to respond to your inquiry in a timely and satisfactory manner.